Terms of Service

1. Acceptance of terms

By accessing or using the Valren platform, website, or any related services (collectively, the "Service"), you ("User", "you") agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. These Terms constitute a legally binding agreement between you and Valren AI Ltd ("Valren", "we", "our", "us"), a company registered in England and Wales.

If you are accessing the Service on behalf of an organisation, you represent and warrant that you have authority to bind that organisation to these Terms. In that case, "you" refers to that organisation.

If you do not agree to these Terms, you must not access or use the Service.

2. Description of service

Valren provides an AI-powered legal workflow platform designed for professional and regulated organisations. The Service includes, but is not limited to:

• AI Legal Agents for automating legal queries, approvals, and document drafting
• A Unified Legal Workspace for collaboration and matter management
• Real-Time Negotiation tools for contract redlining and counterparty collaboration
• An Institutional Memory Engine that applies your firm's knowledge to every document
• AI Risk Analysis for clause-level and contract-level risk scoring
• Portfolio reporting and legal performance analytics

The specific features available to you depend on your access plan, as agreed between you and Valren.

3. Beta & early access

During the early access period, Valren may:

• Modify, suspend, or discontinue any feature or component of the Service at its discretion
• Impose usage limits or access restrictions without notice
• Update these Terms — we will notify you of material changes via email or a notice within the platform
• Request feedback on the Service, which you grant Valren a royalty-free licence to use for product development purposes

4. Eligibility & access

To use the Service, you must:

• Be at least 18 years of age
• Be legally capable of entering into a binding agreement in your jurisdiction
• Not be prohibited from receiving the Service under applicable laws, including export control and sanctions regulations
• Use the Service for legitimate professional or business purposes only

Access to the Service during the early access phase is granted by invitation only. Valren reserves the right to accept, reject, or revoke access at its sole discretion without being required to provide reasons.

5. Account security

You are solely responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account, whether authorised by you or not
• Promptly notifying Valren at security@valren.ai of any suspected unauthorised access or security breach

Valren will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.

6. Acceptable use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

• Use the Service in any way that violates applicable local, national, or international law or regulation
• Upload, transmit, or distribute any content that is unlawful, defamatory, fraudulent, or that infringes any third-party intellectual property rights
• Attempt to gain unauthorised access to any part of the Service, our systems, or the accounts of other users
• Interfere with, disrupt, or degrade the integrity or performance of the Service
• Use the Service to process or store classified government information or data subject to regulatory prohibitions without express written authorisation from Valren
• Reverse-engineer, decompile, or disassemble any part of the Service
• Resell, sublicense, or otherwise commercially exploit access to the Service without Valren's prior written consent
• Use automated tools, scrapers, or bots to access the Service in a manner that exceeds normal usage

Valren reserves the right to suspend or terminate your access immediately if you breach this section.

7. Intellectual property

Valren's IP

All rights in the Valren platform, including the software, AI models, algorithms, user interface, documentation, branding, and all related materials, are owned by or licensed to Valren AI Ltd. Nothing in these Terms grants you any right, title, or interest in Valren's intellectual property beyond the limited right to access and use the Service as set out herein.

Your data and documents

You retain full ownership of all data, documents, and content you upload to the Service ("Your Content"). By uploading Your Content, you grant Valren a limited, non-exclusive licence to process it solely for the purpose of providing the Service to you. Valren does not claim ownership of Your Content and will not use it to train AI models without your explicit consent.

Output ownership

Subject to applicable law, AI-generated outputs produced using Your Content are owned by you. You are responsible for reviewing all such outputs before use.

8. Confidentiality

Each party agrees to keep the other party's confidential information in strict confidence and not to disclose it to any third party without prior written consent, except as required by law or as necessary to perform obligations under these Terms.

"Confidential information" includes, but is not limited to, technical data, trade secrets, business plans, client information, financial information, and any information designated as confidential at the time of disclosure.

This obligation survives termination of your access to the Service for a period of five (5) years, or indefinitely where trade secrets are concerned.

9. AI output disclaimer

You acknowledge that:

• AI-generated content may contain errors, omissions, or inaccuracies and should be independently reviewed by a qualified professional before reliance
• AI analysis of legal risk does not guarantee legal compliance or commercial outcome
• Valren makes no representation that outputs are suitable for any particular legal matter, jurisdiction, or purpose
• You remain solely responsible for all decisions made on the basis of AI-generated content, and for ensuring compliance with all applicable laws and professional obligations

Valren excludes all liability for any claim, loss, or damage arising from reliance on AI-generated outputs without independent professional review.

10. Data & privacy

Our collection and use of personal data in connection with the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Where the Service involves processing personal data on your behalf (for example, personal data contained in documents you upload), the parties will enter into a separate data processing agreement that governs such processing in accordance with UK GDPR and applicable data protection law.

11. Limitation of liability

To the maximum extent permitted by applicable law:

• Valren's total aggregate liability to you arising out of or in connection with these Terms or the Service — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the greater of (a) the fees actually paid by you to Valren in the twelve (12) months preceding the claim, or (b) £500
• Valren shall not be liable for any indirect, consequential, special, incidental, or punitive damages, including loss of profit, loss of revenue, loss of data, loss of goodwill, or business interruption, even if advised of the possibility of such damages
• Valren shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including acts of God, telecommunications failures, or regulatory actions

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded.

12. Warranties & disclaimers

The Service is provided "as is" and "as available" during the early access phase. To the fullest extent permitted by law, Valren disclaims all warranties, express or implied, including:

• Any implied warranty of merchantability, fitness for a particular purpose, or non-infringement
• Any warranty that the Service will be uninterrupted, error-free, or free from viruses or other harmful components
• Any warranty as to the accuracy, completeness, or timeliness of AI-generated outputs

Statutory rights that cannot be excluded or limited under the Consumer Rights Act 2015 or other applicable legislation are not affected.

13. Termination

Either party may terminate access to the Service by giving 30 days' written notice to the other party. Valren may terminate or suspend your access immediately and without notice if:

• You breach any material term of these Terms
• We reasonably believe your use of the Service poses a security risk or legal liability to Valren or third parties
• We are required to do so by law or regulatory authority

Upon termination, your right to access the Service ceases immediately. You may request a copy of Your Content within 30 days of termination, after which Valren may securely delete it in accordance with our data retention policy. Clauses that by their nature should survive termination — including Sections 7, 8, 9, 11, and 14 — shall continue to apply.

14. Governing law & jurisdiction

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation, except that Valren reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent or restrain actual or threatened infringement of its intellectual property or confidential information.

15. Contact

For legal enquiries, questions about these Terms, or to exercise any contractual rights, please contact us.